Shipping & Refund Policy 運費與退款說明

Shipping
Items sold in The Teochew Store are either shipped out of Singapore or China. Shipping charges are shown to you before you check out your shopping cart.

Purchases are normally processed and delivered between 7 and 21 working days, although the time taken may longer during festive seasons in China (for example Chinese New Year and the "Golden Week" in early October), bad weather and other unforeseen circumstances.

Bear in mind you are responsible for all custom duties and taxes that may be due in your country, should there be any.

Payment
All prices shown on our site are in Singapore dollars (SGD). Payments can be made securely online using major international credit card or PayPal. You do not need a PayPal account to use this service.

Refund & Return
Full refund of item purchase price and shipping fees will be made in event when: we are unable to fulfill your purchase order due to unavailability of stock, or other reason.

运费说明
潮铺上所售卖的物品将从新加坡或中国发货,一般在下单后7到21工作日左右到达,具体的到货时间仍要看物流配送情况(例如春节、国庆“黄金周”等长假及恶劣天气情况等)。您在结账前就可以看到具体的运输费用,此外您所在的国家若对书籍征收关税,该笔费用也将由您承担。

支付说明
每本书在本店都按新加坡元明码标价。在购买时您可以通过国际信用或 PayPal 来支付 (结账不需要 PayPal 账户)。如有任何进口税及费用产生,均由买家承担。

退货和退款
当我们缺货或者由于其他原因无法发货给您时,我们承诺会将货费和运费全额退还给您。